Online dispute resolution pursuant to Art. 14 (1) Regulation (EU) No. 524/2013 (ODR Regulation): The European Commission provides a platform for online dispute resolution (ODR), which you can find at: https://ec.europa.eu/consumers/odr/
For consumer disputes arising from this contract in connection with the online sale of goods and services between www.ecaia.it and a consumer, we guarantee our participation in the procedure for alternative dispute resolution at the ADR body "Onlineschlichter.it":
Zwölfmalgreiner Str. 2
39100 Bolzano (BZ)
Tel. 0471-975597 Fax 0471-979914
Complaints to Onlineschlichter.it can be submitted via the website www.onlineschlichter.it. Complaints can also be submitted via the European Commission's ODR platform at https://ec.europa.eu/consumers/odr/
Email info@onlineschlichter.it
Website www.onlineschlichter.it
The Autonomous Province of Bolzano has granted SANUSLIFE International GmbH a subsidy of €100,000 as COVID-19 aid by decree no. 16411/2021, file no. 72.02.2021.14535.
